Commission Guidelines & Terms of Service
1. General Terms
A deposit payment indicates that both parties have read, understood, and agreed to the following terms, and the commission is considered officially established.
This commission includes 2D/3D character design and short animation services, applicable for both personal and commercial use. Please clearly indicate the intended use on the commission form.
All commissions are treated as mutual agreements. Payment signifies full acceptance of these terms.
The artist reserves the right to accept or decline any commission request based on stylistic compatibility, content legality, and production schedule.
If the client does not respond within 10 business days during the draft confirmation or feedback stage, the commission will be considered forfeited. Payments made will not be refunded.
2. Definitions: Commercial vs. Non-Commercial Use
Non-commercial use includes personal collection, social media sharing, profile pictures, wallpapers, etc., with no direct profit involved.
Commercial use is charged at approximately 1.5 to 3 times the base price, depending on the scope and usage rights.
Prices listed in the Commission & Pricing Table are for reference only. Final pricing will be based on mutual agreement.
3. Revisions & Additional Charges
Free revision limits are specified in the Commission & Pricing Table. Any additional revisions beyond the free limit will incur extra charges per request.
4. Copyright & Usage Rights
The artist retains all moral and economic rights to the commissioned work.
Clients are granted only the rights to use the work as explicitly authorized—not full ownership.
For commercial commissions, the artist will not publish or use the artwork for self-promotion or profit until the client has officially launched it.
Resale, alteration, tracing, uploading to AI datasets, or NFT creation without permission is strictly prohibited.
Commercial use must be clearly disclosed and restricted to agreed terms.
If original files (e.g., PSD, .ztl, .ma) are required, this must be stated beforehand. An additional 30% or more may apply.
5. Prohibited Content & Disclaimer
The artist will not accept commissions involving: hate, discrimination, illegal acts, political propaganda, or NSFW (case-by-case basis, must be discussed).
Use of the artwork for AI training, NFTs, or blockchain technology is strictly forbidden and considered a severe violation.
Clients must ensure all materials provided are properly licensed. Any legal responsibility for unauthorized content lies with the client.
If a client maliciously files a refund/complaint after project delivery, it will be considered a breach of contract. The artist reserves the right to blacklist the client and issue a public warning.
6. Payment & Refund Policy
Clients are required to pay a 30% deposit after the first draft is reviewed. The remaining balance must be paid before final delivery.
Cancellation within 24 hours: Full refund (except rush projects)
After first draft: 80% refund
After second draft: 30% refund
After final delivery: No refund
If the artist is unable to complete the project due to personal reasons, a full refund will be issued
7. Payment Methods
Bank transfer / LINE Pay / Online credit card payment
8. Timeline & Rush Orders
Estimated turnaround time is provided in the Commission & Pricing Table and may vary based on project complexity.
If the artist cannot meet the deadline due to personal reasons (and not delays caused by the client), the artist will notify the client and coordinate a revised schedule.
If the delivery is delayed by over 3 business days, the client may request a 5%–15% discount or agree to reschedule.
If the delay exceeds 7 business days, the client has the right to terminate the commission and request a partial refund (excluding completed parts).
Rush orders must be requested in advance, with an additional 30%–100% fee, depending on urgency.
9. Confidentiality & Display Rights
By default, commissioned works may be displayed in the artist’s portfolio or social channels unless a confidentiality option is purchased.
Delay public display by 30 days: Free
Delay public display by 90+ days: Additional 10% confidentiality fee
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